Last Updated: February 12, 2025 

Welcome to Awae Wellness Retreats ("Awae," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Throughout this document we refer to our “services” which include: wellness or yoga retreats (one or more overnight trip experiences), online or in-person (onsite) yoga or wellness-related classes (including workshops or training sessions), one-on-one or group coaching sessions, meditation, wellness or yoga-related events (either online or in-person). 

1. Information We Collect

When you interact with us through our website or services, we may collect the following types of information:

A. Personal Information You Provide

• Name, email address, phone number, and other contact details.
• Payment information when booking a service (processed securely through third-party payment providers).
• Any other details you voluntarily submit, such as dietary restrictions, any preferences or special requests.

B. Automatically Collected Information

• Website usage data, including IP address, browser type, and pages visited.
• Cookies and tracking technologies to improve user experience and analyze website performance.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and confirm your service bookings.
• To communicate with you regarding service and retreat details, updates, or inquiries.
• To personalize your wellness experience.
• To improve our website, offerings, and customer experience.
• To comply with legal obligations and prevent fraud.

3. Sharing of Your Information

We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party payment processors and partners who assist in organizing our retreats.
• Legal Compliance: If required by law, we may disclose information to comply with legal processes or protect our rights and safety.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, including:

• Essential cookies for website functionality.
• Analytics cookies to track visitor behavior and improve our services.
• Marketing cookies (if applicable) to provide relevant promotions.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure. If you suspect any unauthorized access to your data, please contact us immediately at arin@awaeretreats.com. 

Note: third party vendors are used for booking and payment processing and have their own policies. For information on what other third-party vendors Awae uses, please contact us at arin@awaeretreats.com.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access and request copies of your personal information.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data. 
• Opt-out of marketing communications at any time.

Note: third party vendors used for booking, payment processing or other functionality may have their own policies. For information on what other third-party vendors Awae uses, or to exercise any of these rights, please contact us at arin@awaeretreats.com.

7. International Data Transfers

If you access our website from outside the United States of America, your data may be transferred and processed in jurisdictions with different data protection laws.

8. Retention of Data

We retain your personal data only as long as necessary for our business and legal obligations.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Health Information & HIPAA Compliance

While Awae Wellness Retreats is not a healthcare provider and is not subject to the Health Insurance Portability and Accountability Act (HIPAA), we respect your privacy regarding any health-related information you choose to share. Any wellness, dietary, or medical details provided are used solely to enhance your retreat experience and will not be disclosed without your consent, except as required by law. This means that HIPAA regulations do not apply to the health-related information you voluntarily provide.

However, we take your health information seriously and will:

• Use it only for the purpose of providing personalized wellness experiences.
• Store it securely and restrict access to authorized personnel.
• Not share or sell your health-related information to third parties unless required by law or with your explicit consent.

If you have any concerns about sharing health-related information with us, we encourage you to limit the details provided and contact us directly to discuss any necessary accommodations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Awae Wellness Retreats at arin@awaeretreats.com. 

This Privacy Policy is designed to reflect our commitment to your privacy while providing transparency on how we handle your personal data. By using our website and services, you agree to the terms outlined in this policy.